Anti-ADFP antibody (ab52356)

ab52356: IHC-Fr, IHC-P (untested) from mouse
first lot worked very nicely
second lot (GR49906-1) did work in ICC/IF with mouse primary cells, but neither in IHC-Fr nor IHC-P
Ab: 1/50, 1/100, 1/200 overnight 4 degree
block with BSA+goat serum, goat serum, or commercial blocking reagent
AR: citrate, proteinase K, trypsin or combination
detection: Alexa 488 or DAB (working otherwise)

ab23194: will test in mouse

ANSWER:

Thank you for your phone call.

The free of charge replacement information for ab52356 can be found below. I am also sending youthe testing discount code for trying ab23194 in mouse - at the bottom of the email.


I am sorry to hear that our product ab52356 did not perform as before and for the inconvenience this has caused. As requested, I have issued a free of charge replacement with the order number xxx.

To check the status of the order please contact our Customer Service team and reference this number.

Should you still be experiencing difficulties, or if you have any further questions, please do not hesitate to let us know.

====================================================

DISCOUNT CODE: xxx
Expiration date: xxx

I am very pleased to hear you would like to accept our offer and test ab23194 in mouse. This code will give you 1 free PRIMARY ANTIBODYbefore the expiration date. To redeem this offer, please submit an Abreview for mouseand include this code in the “Additional Comments” section so we know the Abreview is for this promotion. For more information on how to submit an Abreview, please visit the site: www.abcam.com/Abreviews.

Remember, we publish both positive and negative Abreviews on our datasheets so please submit the results of your tests. The code will be active once the Abreview has been submitted and can be redeemed in one of the following ways: 1) Call to place your order and mention the code to our customer service department; 2) Include the code in your fax order; 3) Place your order on the web and enter the promotional code.

Any feedback that you can provide will be greatly appreciated, whether positive or negative. If you have any further questions, please do not hesitate to contact us. We look forward to receiving your Abreview and wish you luck with your research.

The terms and conditions applicable to this offer can be found here: http://www.abcam.com/collaborationdiscount.

I wish you the best of luck with your research.