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Anti-ATM antibody (ab2631)

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Reassurance, Refunds & Replacements

If your product does not perform as described on this datasheet, we will refund or replace your product...

Read our guarantee »

This product is covered by the Abpromise guarantee. Our scientific support team are available to answer any questions or queries - fill out an inquiry form for ab2631 for help.

Alternatively, you can search the previous enquiries about this product to see if your query has already been answered.

2 questions for ab2631

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Question 1

Friday 20-April-2012

No western signal for mouse ATM, though the antibodies do recognize human ATM.

ANSWER:

  

Thank you for confirming these details and for your cooperation. The details provided enable us to closely monitor the quality of our products.

I am sorry these products did not perform as stated on the datasheet and for the inconvenience this has caused. As requested, I have issued a free of charge replacement.

To check the status of the order please contact our Customer Service team and reference this number.

Please note that the free of charge replacement vial is also covered by our Abpromise guarantee. Should you still be experiencing difficulties, or if you have any further questions, please do not hesitate to let us know.

I wish you the best of luck with your research.

Question 2

Tuesday 03-April-2012

Do you have any WB images showing molecular weight markers for these ATM antibodies? During testing, was there any evidence of additional bands observed at lower molecular weights?

ANSWER:

  

Thank you for contacting us. Please find the attached image showing ab2631 at a concentration of 1 ug/mL on 50 ug of HeLa cells. I hope this helps, please let me know if you need any additional information or assistance.

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Please note: All products are "FOR RESEARCH USE ONLY AND ARE NOT INTENDED FOR DIAGNOSTIC OR THERAPEUTIC USE"