For the best experience on the Abcam website please upgrade to a modern browser such as Google Chrome
We acctually do have problems with your antibody, but it's from a different batch (Lot.No. GR93844). We tried both Western blot and immunofluorecens (whole primary neurons grown on coverslips) but so far nothing has worked. A collegue of ours here at Lund University recommended this antibody and the plan is to next week try some of his batch to see if it works or if it's our samples that are the problem. Please let me know if others have problem with the same batch we got or we will continue to test it asap.
Asked on Oct 12 2012
Thank you for contacting us.
I am sorry to hear of the trouble which you have been experiencing when lot no. GR93844. We have not seen this issue with other lots of ab51253. This product is covered by our Abpromise guarantee. We are happy provide scientific support at any time. If you are using the product in species and applications listed on the datasheet and contact us within six months of purchase, we are also happy to replace or refund the product should we not be able to help you to resolve the issue.
I do hope that you are able to resolve whether this is an antibody or sample issue.If you find that the issue is with the antibody please do not hesitate to contact our Scientific Support group at firstname.lastname@example.org who will be very happy to help you resolve any issue with this product.
I hope this information is helpful to you. Please do not hesitate to contact us if you need any more advice or information.
Use our products? Submit an Abreview. Earn rewards!
Abcam Scientific Support
Answered on Oct 12 2012