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Anti-BIN1 antibody (ab27796)

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Reassurance, Refunds & Replacements

If your product does not perform as described on this datasheet, we will refund or replace your product...

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This product is covered by the Abpromise guarantee. Our scientific support team are available to answer any questions or queries - fill out an inquiry form for ab27796 for help.

Alternatively, you can search the previous enquiries about this product to see if your query has already been answered.

1 question for ab27796

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Question 1

Monday 30-April-2012

used rat heart lysate as sample as in QC image; used up to 1ug/ml primary, 4x more than in QC image; no bands detected, secondary OK; detected other targets using same lysate as wb sample;

ANSWER:

  

I am sorry this product did not perform as stated on the datasheet and for the inconvenience this has caused. As requested, I have issued a free of charge replacement for one vial of ab27796 with the order number 1080280.

To check the status of the order please contact our Customer Service team and reference this number.

Please note that this free of charge replacement vial is also covered by our Abpromise guarantee. Should you still be experiencing difficulties, or if you have any further questions, please do not hesitate to let us know.

I wish you the best of luck with your research.

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Please note: All products are "FOR RESEARCH USE ONLY AND ARE NOT INTENDED FOR DIAGNOSTIC OR THERAPEUTIC USE"