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Anti-CD44 antibody [EPR1013Y] (ab51037)

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Reassurance, Refunds & Replacements

If your product does not perform as described on this datasheet, we will refund or replace your product...

Read our guarantee »

This product is covered by the Abpromise guarantee. Our scientific support team are available to answer any questions or queries - fill out an inquiry form for ab51037 for help.

Alternatively, you can search the previous enquiries about this product to see if your query has already been answered.

14 questions for ab51037

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Question 1

Tuesday 21-February-2012

Thank you for this information. Anti N-cadherin mAb ab51034, which you sent me, showed nice staining for confocal microscopy. AlsoI ordered recently anti integrinVantibody fromAbcam ab16821 and it worked very good. As I told you before the problem with ab51037was for the first time. I do not know actually so farwhat is the reason of that problem.May be I will try the antibody once more. Anyway thank you very much for your help.

Best wishes

ANSWER:

 

Thank you very much for your feedback.

It is great the new antibody ab51034 working fine.Let meknow if you need further assistance.

BestWishes!

Question 2

Monday 13-February-2012

I would like to order anti-N Cadherin antibody [EPR1792Y] (ab51034)now.

Best regards

ANSWER:

 

I have now received results of ab51037 lot GR55632-1. The retesting results shows the antibody is absolutely fine. I have attached images that clearly show antibody is staining the target at 1/50 - 1/100 dilution.

We tested 4 types of tissue sections Glioma, Endometrial cancer, tonsil (all positive) and brain (negative control). The images are attached.

I am not sure what went wrong with the previous lots we have sent; perhaps yourprotocol needs further optimizations.

Could I ask how well the ab51034 is performing?

Question 3

Wednesday 01-February-2012

I would like to order anti-N Cadherin antibody [EPR1792Y] (ab51034)now.

Best regards

ANSWER:

 

Thank you for confirming these details and for your cooperation. The details provided enable us to closely monitor the quality of our products.

I am sorry this product did not perform as stated on the datasheet and for the inconvenience this has caused. As requested, I have issued a free of charge replacement with the order number 1024833 (ab51034).

To check the status of the order please contact our Customer Service team and reference this number.

Please note that this free of charge replacement vial is also covered by our Abpromise guarantee. Should you still be experiencing difficulties, or if you have any further questions, please do not hesitate to let us know.

I wish you the best of luck with your research.

Question 4

Tuesday 31-January-2012

Thank you very much for your suggestion.
I decided to ask you for anti-N Cadherin antibody [EPR1792Y] (ab51034) instead of anti CD44 mAb (ab51037). Is it possible? And another question. To get the replacement, shall we wait for the results oftest of anti CD44 mAb (ab51037)?
Best regards

ANSWER:

 

Thank you for your email.

I can certainly offer you ab51034 as a replacement vial.

You can decide if you want the new vial right away or want to wait for retesting results. Both offers are OK with me.

Let me know how you would like to proceed.

Question 5

Tuesday 24-January-2012

I checked new vial of the antibody to stain two glioma cell lines (monolayers of cells fixed with 4% PFA for 30 min) for confocal microscopy. I could not seefluorescence using secondary antibody - goat anti rabbit Alexa-647 (the samesecondary antibody showed strong signal with another rabbit primary antibody).

Best wishes

ANSWER:

 

Thank you for your email.

Lab is now retesting the antibody. Could I ask at what dilution the antibody was used? In our initial QC experiment this antibody gave very nice staining at 1/100-1/250 dilution.

Looking forward to hearing from you soon.

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