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Anti-Egr1 antibody (ab54966)

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Reassurance, Refunds & Replacements

If your product does not perform as described on this datasheet, we will refund or replace your product...

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This product is covered by the Abpromise guarantee. Our scientific support team are available to answer any questions or queries - fill out an inquiry form for ab54966 for help.

Alternatively, you can search the previous enquiries about this product to see if your query has already been answered.

1 question for ab54966

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Question 1

Monday 23-January-2012

WB with mouse brain tissue
sees lots of bands in the expected MW range
Ab: 1/250
block w/ 5%milk
secondary Ab: OK
used recombinant protein as pos. crtl - sees lots of band too - but not in the 50-75 kDa range

ANSWER:

  

Thank you for confirming these details and for your cooperation. The details provided enable us to closely monitor the quality of our products.

I am sorry this product did not perform as stated on the datasheet and for the inconvenience this has caused. As requested, I have issued a free of charge replacement with the order number xxxx.

To check the status of the order please contact our Customer Service team and reference this number.

Please note that this free of charge replacement vial is also covered by our Abpromise guarantee. Should you still be experiencing difficulties, or if you have any further questions, please do not hesitate to let us know.

I wish you the best of luck with your research.

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