Anti-GABARAPL2 antibody (ab15858)

Recently, I bought 5 antibodies from abcam, which are: 1 x GABARAPL2 antibody(ab15858) 1 x CREB antibody (ab5803) 1 x Leptin Receptor antibody (ab7211) 1 x GABARAP antibody (ab1133) 1 x Chicken IgY (H&L) antibody (ab6753) The order reference number is 66504 (PON: L-15) I receive them yesterday and 3 of them were OK, but I think that there was some kind of trouble with two of them, GABARAPL2 antibody (ab15858) and GABARAP antibody (ab1133). I was expected to receive 50 uL of GABARAPL2 antibody and I only received 40 uL. In the case of GABARAP antibody I was expected to recieve 100 uL and I have only received 40 uL. In this case, the recomended dilution for this antibody is 1:500, so I probably won't be able to establish the optimal assay conditions for that antibody with the supplied amount of it. I write you to ask for a solution for this event, because I have paid for a determined amount of antibody and I have received less than the half.

ANSWER:

Le pido que nos disculpe por la falta en su orden. He hecho una nueva orden cual le sera enviada lo mas pronto posible. Porfavor refiera al numero de orden 68450 si necesita mas información sobre el estado de su orden. Otra vez, porfavor disculpe la falta que recibio.

I offer you my sincerest apologies for the shortage you've received. I have gone ahead and set up a replacement order to be shipped to you as soon as possible. Please reference order number 68450 if you require further information about the status of your order. Once again, I apologize for the shortage you received.

The customer would like to know where the name "Ganglioside expression factor 2 antibody" came from.

ANSWER:

Thank you for your recent enquiry regarding ab15858. The name Ganglioside expression factor 2 was found on Locus link for the protein GABARAPL2 (locus link ID 64670). You can access that information yourself via the datasheet on our website by clicking on "rat locus link". I hope this information helps, please do not hesitate to contact us again if you need further advice,

Does this ab recognize a single band in different cell lines at ~15kDa or it crossreact with other homologues of this protein (which have similar MW)? the picture shows only a high MW fusion protein. Can we see how it recognize the endogenous protein in different extracts? thanks

ANSWER:

Thank you for your enquiry. Unfortunately we have not tested the antibody with endogenous protein yet or if the antibody cross reacts with other homologues of the protein. My apologies for the inconvenience.

Please do not hesitate to contact us if you need further information.