If your product does not perform as described on this datasheet, we will refund or replace your product...
Read our guarantee »This product is covered by the Abpromise guarantee. Our scientific support team are available to answer any questions or queries - fill out an inquiry form for ab1439 for help.
Alternatively, you can search the previous enquiries about this product to see if your query has already been answered.
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Hello. |
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ANSWER: |
Thank you for inquiry. |
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Thank you for your quick response. We are running out of Anti-CENPA antibody [3-19] - ChIP Grade (ab13939). I appreciate if you could send us this antibody as a substitute of anti-HDAC5. Thank you for your time.
Regards, |
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ANSWER: |
Thank you for your reply. I am sending a free of charge vial of ab13939 on the order ***. This product is in stock and will arrive on Monday. Please let me know if you have any questions or if there is anything else that we can do for you. |
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Thank you for sending us new anti-HDAC5 antibody. We have tried these antibody several times by two postdocs. This antibody can not recognize HDAC5 protein. Can we talk refund or order other antibody using this refund? |
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ANSWER: |
Thanks for letting me know and keeping me updated.
I am sorry to hear that this replacement antibody did not work either. I would be happy to send a different antibody to try or issue a credit or refund. I am running into a meeting but I can give you a call in a couple of hours, or if you know what replacement/credit/refund you would like, you can send me an email and I would be happy to arrange that for you.
Please let me know if you have any questions. |
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No bands on Western blot with human cancer cells. |
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ANSWER: |
Thank you for your call today and for letting us know about the problem with ab1439.
As we discussed, I am sending a free of charge vial of ab50001 on the order ***, which should arrive shortly. Please keep me updated of the results with this replacement, and let me know if there is anything else that we can do for you. |
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I was wondering if a phospho-specific HDAC5 antibody is available? I need to study phosporylation in vivo. thanks |
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ANSWER: |
Thank you for your enquiry. We currently only have two HDAC5 antibodies, ab1439 and ab11969. I'm not sure if a phospho-specific antibody is available, but to see if another company has one, you can click on the link to "The World's Antibody Gateway". The World's Antibody Gateway is a free search engine service provided by Abcam to help you to quickly find the antibodies that you are looking for. It is a free-text search engine developed by the Abcam team so that it searches the catalogues of all online antibody companies (currently 249). Please contact us again if you have any additional questions.
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Please note: All products are "FOR RESEARCH USE ONLY AND ARE NOT INTENDED FOR DIAGNOSTIC OR THERAPEUTIC USE"
All lanes : Anti-HDAC5 antibody (ab1439)
Lane 1 : Cell lysate prepared from HeLa cells
Lane 2 : Cell lysate prepared from HepG2 cells
Predicted band size : 121.9 kDa
Observed band size : 124 kDa (why is the actual band size different from the predicted?)
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