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Anti-Kinesin Heavy Chain antibody [KN-01] (ab9097)

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2 questions for ab9097

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Question 1

Monday 02-May-2005

Unfortunately I do not need another antibody, and I am going out on a limb by considering placing an order of over $1000 with a company we have never used before. If these antibodies work well for us, we will continue to buy from Abcam. However, considering the size of the order I am hoping you might be able to at least offer us free shipping (in line with other companies such as [competitor])? If you are still not able to help, I am required by my PI to reduce my order to below $1000 which means dropping one of the primary antibodies or looking to other sources for the order.

Is there any way you might be able to make an exception this time, given that we will become regular customers should these antibodies work well for us? Failing this, are you able to offer trial sizes of your antibodies?

ANSWER:

 

Thank you for responding so promptly. I'm sorry to hear you're not happy with my offer. At Abcam we value each and every one of our customers. However, I must stand by our policy. We do not routinely offer free or trial sized samples for testing purposes. If an antibody does not work as specified on the datasheet, we will offer a replacement or reimbursement.

Should you decide to test an antibody in an application for which we do not have any information, please let us know how you get on and in return we will award you 50 points with the Abcam Loyalty Scheme which can be redeemed on a number of rewards.

Question 2

Monday 14-July-2003

Hi there, I would like to know, if you know the actual epitope of the kinesin antibody (ab9097) [KN-01]. We work with C-terminally truncated human kinesins (HK560), so I wondered if you know, if the ab is directed against the head domain or a further c-terminal part? Thank you very much!

ANSWER:

 

I am sorry but the epitope mapping with recombinant humant kinesin is not finished yet.

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