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MMP13 peptide (Carboxyterminal end) (ab44855)

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1 question for ab44855

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Question 1

Thursday 01-December-2011

These peptides did not work in a functional assay.

ANSWER:

 

Thank you for your call today, and I apologize for any confusion about these peptides. I have issued credit notes for the three peptides that we discussed. These credit notes can be redeemed against the invoice of a future order by passing it on to your purchasing department. To avoid confusion, please ensure your accounts department is aware of how the credit note is being used. If you have questions on how to use the credit note, please contact our accounting department. Our accounting department can be contacted by email at us.credits@abcam.com or by telephone using the information at the Contact Us link in the top right corner of our website. Please refer to the credit note ID in any correspondence with our accounting department. Our Scientific Support team is always at your service, should you require any further assistance.  

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