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Anti-PDI antibody - ER Marker (ab3672)

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Reassurance, Refunds & Replacements

If your product does not perform as described on this datasheet, we will refund or replace your product...

Read our guarantee »

This product is covered by the Abpromise guarantee. Our scientific support team are available to answer any questions or queries - fill out an inquiry form for ab3672 for help.

Alternatively, you can search the previous enquiries about this product to see if your query has already been answered.

2 questions for ab3672

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Question 1

Thursday 05-April-2012

Called because ab21685 had not worked in ICC.

ANSWER:

 

Thank you for confirming these details and for your cooperation. The details provided enable us to closely monitor the quality of our products.

I am sorry this product did not perform as stated on the datasheet and for the inconvenience this has caused. As requested, I have issued a free of charge replacement with the order number

To check the status of the order please contact our Customer Service team and reference this number.

Please note that this free of charge replacement vial is also covered by our Abpromise guarantee. Should you still be experiencing difficulties, or if you have any further questions, please do not hesitate to let us know.

I wish you the best of luck with your research.

Question 2

Tuesday 20-April-2004

Dear Jennifer, I have run two more Westerns using your antibody and have come to the conclusion that the cause must have been too high a concentration and too long an incubation with the primary antibody. I've gone from overnight incubation to 1 hour incubation which improved the results significantly and will go to 1:2500 or 5000 dilution of primary to further decrease background. I appreciate your help in trouble shooting my initial results.

ANSWER:

 

That's great to hear. If you have any further questions or comments, please contact us again.

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Please note: All products are "FOR RESEARCH USE ONLY AND ARE NOT INTENDED FOR DIAGNOSTIC OR THERAPEUTIC USE"