You have changed your country from  to  . Please be aware that this will change the currency in the purchasing process.

Anti-PTP mu antibody (ab23820)

CodeSizePriceAbpointsAvailability
    
Add to basket
 

  • -

  •   
  •   
  •   

  •  

  •  
  •  

  •  

  •  
Updating...

Reassurance, Refunds & Replacements

If your product does not perform as described on this datasheet, we will refund or replace your product...

Read our guarantee »

This product is covered by the Abpromise guarantee. Our scientific support team are available to answer any questions or queries - fill out an inquiry form for ab23820 for help.

Alternatively, you can search the previous enquiries about this product to see if your query has already been answered.

7 questions for ab23820

first page       

Page 1 of 2

       

Question 1

Tuesday 06-March-2012

I am not sure which order number you wish for me to provide - the original?

ANSWER:

  

Yes, the original order number is required to process the free of charge replacement.

Thanks.

Question 2

Friday 02-March-2012

Thanks for your response. I'd be happy to try a different antibody. Pls let me know what I need to do to get it.Best regards

ANSWER:

  

Could you please provide the purchase order number for me to send you the antibody?

Question 3

Friday 02-March-2012

no the issue was not resolved. we sent you the information requested but have not heard from you.

best regards

ANSWER:

  

Thank you for your email.

Our customer response system shows we have contacted you on 23rd January 2012; I am sorry no replies were received since then.

We are happy to assist you further; would you like to try a different lot of this antibody?

As you have mentioned in your last email the antibody worked fine in WB and ICC/IF. Could I suggest submitting an Abreview for both applications; you can earn abpoint that are convertable to Amazone vouchers.

Question 4

Tuesday 24-January-2012

no the issue was not resolved. we sent you the information requested but have not heard from you.

best regards

ANSWER:

  

Thank you for your email.

Our customer response system shows we have contacted you 1st November 2011; I am sorry no replies were received since then.

We are happy to assist you further; would you like to try a different lot of this antibody?

As you have mentioned in your last email the antibody worked fine in WB and ICC/IF. Could I suggest submitting an Abreview for both applications; you can earn abpoint that are convertable to Amazone vouchers.

Question 5

Tuesday 24-January-2012

Phonce call: ab23820 antibody fails in IP; Good results in WB. Good results in ICC/IF

ANSWER:

  

According to our records, ab23820 was proving difficult to use inIP and we were in contact in order to help resolve the issue.

Looking at our correspondence, it appears that we are awaiting more details in order to help us better understand the difficulties experienced. If the requested information has already been sent, it appears that it did not reach our Scientific Support team and we apologize for this inconvenience. In this case we would like to ask for the information again so that we can reach a resolution.

If the issue has already been settled, please let us know so that we can be assured that the problem has been solved to your satisfaction and update our records.

We wish you the best of luck with your research and look forward to a reply.

first page       

Page 1 of 2

       

Please note: All products are "FOR RESEARCH USE ONLY AND ARE NOT INTENDED FOR DIAGNOSTIC OR THERAPEUTIC USE"