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Anti-S100A4 antibody [NJ4F3] (ab68124)

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If your product does not perform as described on this datasheet, we will refund or replace your product...

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This product is covered by the Abpromise guarantee. Our scientific support team are available to answer any questions or queries - fill out an inquiry form for ab68124 for help.

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1 question for ab68124

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Question 1

Tuesday 17-April-2012

We got a new batch of ab68124 (S100A4 antibody [NJ4F3]andhttp://www.abcam.com/S100A4-antibody-ab41532.htmlhttp://www.abcam.com/S100A4-antibody-ab41532.htmlRabbit polyclonal) LOT-GR38457-1 this one dose not work in over hands, however, apreviouslotworked fine so I wonder if you have an old ore a suggestion on have to handle this problem,
Best regards

ANSWER:

  

According to our records, ab41532 was proving difficult to use and we were in contact in order to help resolve the issue.

Looking at our correspondence, it appears that we are awaiting more details in order to help us better understand the difficulties experienced. If the requested information has already been sent, it appears that it did not reach our Scientific Support team and we apologize for this inconvenience. In this case we would like to ask for the information again so that we can reach a resolution.

If the issue has already been settled, please let us know so that we can be assured that the problem has been solved to your satisfaction and update our records.

We wish you the best of luck with your research and look forward to a reply.

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