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ab39909 |
If your product does not perform as described on this datasheet, we will refund or replace your product...
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Hello, |
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ANSWER: |
Thank you for contacting us. |
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I have to contact you again, because of the antibody for XBP1 (ab37152). The problems with this antibody I explained you before. Consequently you sent me a new Aliquot of this antibody (Lot.No.: GR45274-2 ). I repeated my experiment, which I send you before, where I used the old aliquot of ab37152 I have (Lot.No.: 955532). Therefore see also the file attached. To summarize my results: The new antibody (Lot.No.: GR45274-2), which should be specific for both forms the unspliced and spliced XBP1, and the old antibody (Lot.No.: 955532 ) reveal the same reult by only detecting the spliced form of XBP1. Therefore I ask you to send me an aliquot of your u form specific antibody (ab37151) to exclude resp. verify the functionality of ab37152. Thanks a lot in advance |
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ANSWER: |
Thank you for confirming these details and for sending images of your results. I will forward these data to the lab, this will enable us to closely monitor the quality of our products. I am sorry the new lot ab37152 did not perform as stated on the datasheet. As requested, I have issued a free of charge replacement with one unit of ab37151; the order number is *******. To check the status of the order please contact our Customer Service team and reference this number. Please note that this free of charge replacement vial is also covered by our Abpromise guarantee. Should you still be experiencing difficulties, or if you have any further questions, please do not hesitate to let us know. I wish you the best of luck with your research. |
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Please note: All products are "FOR RESEARCH USE ONLY AND ARE NOT INTENDED FOR DIAGNOSTIC OR THERAPEUTIC USE"
Predicted band size : 29 kDa
Western blot analysis of XBP-1 in PC-3 cell lysate with ab37151 at (A) 0.5, (B) 1 and (C) 2 µg/ml.
All lanes : Anti-XBP1 antibody (ab37151) at 1 µg/ml
Lane 1 : HepG2 (Human hepatocellular liver carcinoma cell line) Whole Cell Lysate
Lane 2 :
Lysates/proteins at 10 µg per lane.
Secondary
Goat polyclonal Secondary Antibody to Rabbit IgG - H&L (HRP), pre-adsorbed (ab97080) at 1/5000 dilution
developed using the ECL technique
Performed under reducing conditions.
Predicted band size : 29 kDa
Observed band size : 42 kDa (why is the actual band size different from the predicted?)
Additional bands at : 29 kDa,86 kDa. We are unsure as to the identity of these extra bands.
Exposure time : 8 minutes
The 42 kDa band observed is comparable to the molecular weight seen with other commercially available antibodies to XBP1.
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