Shipping charges

Single product order

Shipping charges are detailed on the datasheet and are dependent on the type of product and destination. Please ensure you select your country in the top right corner for charges to be calculated correctly.

Multiple products order

We charge one shipping charge only. This value will correspond to the shipping charge of the item with the highest shipping charge on the shipment, irrespective of shipping condition(s), number of products and product type(s). Costs are calculated on the “Order summary” screen. This also applies to other order methods.

Example of an order for 3 products:

  Shipping Conditions Shipping Cost (in EUR)
1 x antibody Blue ice €21
1 x ELISA kit Blue ice in a larger box €45
1 x protein Dry ice €34
1 x biochemical Room temperature €21
  TOTAL shipping charge €45 only

Splitting orders

Customers selecting to split the delivery of products on a single order may be liable to multiple shipping charges, based on the product types included in each shipment. This facility is available for online orders when certain items are not currently available.

Conditions of shipping

We have four methods of shipping:

  • Blue ice (also called wet ice)
  • Dry ice
  • Dual storage (for certain kits)
  • Room temperature

Based on tests conducted in our lab, we select the most appropriate shipping condition to ensure the stability of the product during transit.

All our products are guaranteed for 12 months. If your product does not perform as described on the datasheet, we will refund or replace your product.

Contact Us

If you have any questions, please email us or phone your local office.