Anti-KDM5C / Jarid1C / SMCX antibody - ChIP Grade (ab34718)

I entered information for an abreview for this product last month. For some reason the review shows up as blank on the site even though I filled out the form, and I can't submit a new one because I already submitted the earlier one. I assume I can still use the code for a free antibody since a review was submitted, but I would like to submit one with the actual info and a picture if possible to put the information out there. Let me know if there's a way to do that please. Sorry about that, I'm not sure why that happened.

ANSWER:

Thank you for contacting us.

The abreview (xxx) is in dormant status as it was not edited for over 28 days. I have just put it back into editing status and you should be able to see it. Lots of information is still missing which would need to be filled in before submitting it.

Since this review is for mouse and ICC, another review for the same antibody and same species/application cannot be submitted. Thus, please complete the current review. Thank you so much!

Once the review is submitted, the discount code will be active and can be used on an order.

I hope this information is helpful to you. Please do not hesitate to contact us if you need any more advice or information.

Use our products? Submit an Abreview. Earn rewards!
http://www.abcam.com/abreviews

We have successfully used the antibody in mouse samples. I would be happy to send some pictures-will that allow us to then use the code? Also, we would like to validate the antibody, so I'm wondering if the antigen is available for purchase.

ANSWER:

Thank you for your email.
I am glad to hear that the antibody has worked successfully in the untested species.

Here iswhat you need to do in order to activate your discount code:


The code will give you 1 free PRIMARY ANTIBODY before the expiration date (March 2, 2012). To redeem this offer, please submit an Abreview for mouse/ICC and include this code in the “Additional Comments” section so we know the Abreview is for this promotion. For more information on how to submit an Abreview, please visit the site: www.abcam.com/Abreviews.

Remember, we publish both positive and negative Abreviews on our datasheets so please submit the results of your tests. The code will be active once the Abreview has been submitted and can be redeemed in one of the following ways: 1) Call to place your order and mention the code to our customer service department; 2) Include the code in your fax order; 3) Place your order on the web and enter the promotional code.

Any feedback that you can provide will be greatly appreciated, whether positive or negative. If you have any further questions, please do not hesitate to contact us. We look forward to receiving your Abreview and wish you luck with your research.

The terms and conditions applicable to this offer can be found here: www.abcam.com/collaborationdiscount.

The immunogen of the antibody is available ab35501.
http://www.abcam.com/jarid1c-smcx-peptide-ab35501.html
The itemis available to order. Please contact customer serviceif you would like to place an order for this product and we would estimate that we would be able to supply this within 4-6 weeks from the date of the order.

I hope this information is helpful to you. Please do not hesitate to contact us if you need any more advice or information.

I am detecting a band at ˜80kDa instead of 176kDa. Is it possible to try another aliquot of antibody?

ANSWER:

Thank you for confirming these details and for your cooperation. The details provided enable us to closely monitor the quality of our products.

I am sorry this product did not perform as stated on the datasheet and for the inconvenience this has caused. As requested, I have issued a free of charge replacement.

To check the status of the order please contact our Customer Service team and reference this number.

Please note that this free of charge replacement vial is also covered by our Abpromise guarantee. Should you still be experiencing difficulties, or if you have any further questions, please do not hesitate to let us know.

I wish you the best of luck with your research.