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I would like to sincerely thank you for all your help and advice. I shall keep in touch and let you know the progress of the replacement positive control.
Do you know whenab29743 will be dispatched?
Thank you again.
Asked on Jul 11 2012
Just to confirm that you do not have to pay for the free of charge replacement vial. I have raised a credit note for the incorrect amount of £237.60 that has been charged. The reference number for the credit note is: CN21732
If you need any further assistance in the future, please do not hesitate to contact me.
Answered on Jul 11 2012