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Thank you for getting back to me promptly. Here are the answers for the additional questions.
Asked on Jul 09 2012
Thank you for your reply and for providing that information.
I am sorry that the antibody was not working for you and based on the information that you have provided, I think the best course of action, is for me to either replace the antibody for you, or to process a full refund.
One possible antibody that I could send as a replacement is, ab27553:
Please let me know how you would like to proceed and I will be happy to help resolve this issue for you.
I look forward to your reply.
Answered on Jul 09 2012