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Dear Technical Support/Custom Service,
We purchased ab110262 on March 26, 2012, and unfortunately it did not perform in our experiments. Please see attached image. Would it be possible to receive a substitution/replacement (MS408 COXIV lot B0659)?
Asked on Jun 06 2012
Thanks for sending the western blot data to my Outlook account. I agree it is very strange that the powerpoint file somehow turned into one of our datasheets!
I agree that the vial of ab110262 you received is not working as expcted. I am happy to send a vial of MS408. This corresponds to catalog number ab110261. The current lot we have in stock is GR47109-2. Please let me know if this is OK and I'll send out this replacement immediately.
I look forward to hearing from you.
Answered on Jun 06 2012