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Thanks for your kindly reply, after contact this customer, she would like to have a credit note,
could you please help her to create a credit note ?
I deeply appreciate your great assistance!
Asked on Mar 12 2012
Thank you for your note.
This is to let you know that I have just contacted and asked our Account Department to raise a credit note for you - for the cost of one vial of ab3493. For your information, the internal reference note for this credit is CN20018. You can use this credit in the near future for any of the products which are in the catalogue.
I hope this helps and if I can assist further, please do not hesitate to contact me.
Answered on Mar 12 2012