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Loyalty programme terms and conditions

Last edited Fri 24 Feb 2023
  1. Abcam legal, Discovery Drive, Cambridge Biomedical Campus, Cambridge, CB2 0AX, UK is the promoter of the Abcam Loyalty Programme.
  2. Reward points can only be exchanged for available rewards. Abcam reserves the right to amend this list at any time without notice.
  3. For delivery times, please see individual rewards.
  4. In the unlikely event of a reward not being available, Abcam reserves the right to: Ask you to choose an alternative gift, available for the same number of Reward points or to return your Reward points. 
  5. Reward points are allocated to your Abcam account. Your account is linked to your email address – please keep your email address updated.
  6. Abcam does not accept liability for lost Reward points or rewards.
  7. In the case of termination, you will have 90 days from the notice date of programme termination to exchange any Reward points as per the terms and conditions of the Programme. Unless specified otherwise, no additional Reward points will be able to be accrued during this Termination period. Abcam will reasonably endeavour to communicate to all members the termination period, however we will not be held responsible for failing to notify any individual regardless of the reason.
  8. Each Reward point has a cash equivalent of $0.0001 
  9. It is the sole responsibility of the account holder to ensure that the collection and redemption of Reward points does not contravene their contract of employment or any local laws regarding sales promotion or sales incentive schemes.
  10. An individual can join the Programme once only. An individual maintaining multiple accounts can be removed from the Programme, at the sole discretion of Abcam.
  11. As a member you agree to provide only true and accurate information to the Abcam Loyalty Programme (including its advertisers and partners) at all times.
  12. By enrolling in or using the Abcam Loyalty Programme you agree that you have read and understood these terms and conditions and that your membership in the Programme will conform to them. 
  13. Reward points are issued with an expiry date. If they are not exchanged for rewards before this date, then they will expire and become invalid.
  14. Unless otherwise specifically notified, Reward points can only be earned via the Abcam web site and through following all instructions regarding earning Reward points. An individual's failure to correctly follow any required instructions or procedures may result in no Reward points being earned, for which the account holder will have no recourse against Abcam or any participating companies.
  15. If Reward points are earned as a result of purchasing product(s) from Abcam, Abcam reserves the right to withdraw the allocation of the earned Reward points to the individual's account, if payment for the purchased product(s) does not meet Abcam's terms and conditions of purchase and payment. You will not hold Abcam responsible for the non-collection of any monies due in relation to your Reward points and the subsequent removal of Reward points from your account for this reason.
  16. You are responsible for assessing any tax implications that may arise through collecting and/or exchanging Reward points and for the payment of any said taxes. 
  17. For authorisation and redemption purposes, you will be required to identify yourself through your email address and password. For the avoidance of doubt, any individual logging in with a correct username and password will have full access to that account, and it is the sole responsibility of the account holder to ensure that this information is not made available to unauthorised individuals.
  18. The sale or barter of Reward points is strictly prohibited by Abcam.
  19. Abcam's privacy policy applies.
  20. The Abcam Loyalty Programme is being offered to individuals "as is" with no warranty to the maximum extent as permitted by the law. Abcam disclaims any representation and warranties, express or implied, with respect to the programme, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. 
  21. We may from time to time adjust your Reward points upwards or downwards in respect to accounting errors, non-payment, multiple accounts, refunds issued, products returned or suspected fraud, for which we have full authority.
  22. An individual's participation and acceptance into the Abcam Loyalty Programme is subject to these terms and conditions and participation may be refused at the sole discretion of Abcam without recourse. Any fraud or abuse of the system will result in the immediate termination of that account and total forfeit of any Reward points accrued.
  23. All questions or dispute regarding the Abcam Loyalty Programme, including without limitation, questions regarding participation and eligibility must be submitted in writing within 90 days of the query where applicable, to Abcam, Discovery Drive, Cambridge Biomedical Campus, Cambridge, CB2 0AX, UK. Any such dispute will be resolved by Abcam at their sole discretion. All interpretations of these terms and conditions shall be at the sole discretion of Abcam. In the event of an error by Abcam your sole recourse will be the crediting of any disputed Reward points.
  24. For the avoidance of doubt, these Terms and Conditions shall be subject to the laws and jurisdiction of England. If any provision of these Terms and Conditions is found invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the other provisions contained herein will remain in full force and effect. Abcam's failure to insist upon or enforce strict performance of any condition shall not be construed as a waiver of any provision or right. Nothing in these Terms and Conditions shall be construed as forming a partnership or joint venture either with individuals enrolled in the Abcam Loyalty Programme. No third party company will have the right or ability to create any obligation on Abcam's behalf. This agreement constitutes the entire agreement between you and Abcam in regards to the Abcam Loyalty Programme.