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Accessory reagents & controlsBiochemicals
BiochemicalsProteins and Peptides
Proteins and peptidesOur latest ELISA kit: Human Tau (phospho T217) - Intracellular
Highly sensitive kit offering the most promising biomarkers for Alzheimer’s disease diagnostics. Learn about all product ranges with our product overviews.
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Your purchasing journey made simple: from quotes and invoices to payment options, tracking, returns and replacements.
Please find our payment options below. Please note that in some countries we require prepayment. This means you have to pay for the goods before we ship them to you.
During the online checkout process, you can enter your card details when prompted. Your credit card details will be stored in your account, so you can easily re-order next time. If you don't place the order yourself, but a purchasing agent does this for you, then you can give them the details of your desired items using the saved baskets feature.
A PO number is a unique number used by certain organizations for verification purposes when making purchases.
If you have a quote or proforma invoice, you can pay us via bank transfer (wire transfer in the US). The bank account details will be shown on the invoice.
In certain countries, we may ask you to prepay for your order. This means you'll have to pay before your product is shipped.
We'll consider accepting returns of products, and offering refunds or replacements in the unlikely event that you experience issues. This offer is only valid for products purchased directly from Abcam and its authorized distributors.
Quality is important to Abcam. Therefore, if a product does not perform as described on the datasheet please contact us within 12 months of delivery.
If items are ordered incorrectly, Abcam will consider taking them back. Keep reading below for more information.
In the unlikely event of receiving an incorrect item, please contact us immediately. Store the item in the original packacing, and using storage instructions on the datasheet. Please do not attempt to return the item yourself. Abcam will then get back to you promptly to make sure you receive the correct product.
When you purchase a product with us, we will keep you informed about any changes made to that product's datasheet by sending out an email notification called a Product Advisory Notice (PAN). This explains any updates such as target changes, changes in tested applications and species, or, in rare cases, removal of a product from our catalog due to quality issues.
Some PANs are informational to let you know about minor changes, while other PANs are more serious; in these cases we will offer you a free alternative product, or a full refund of the original order.
Get live updates on the status of your order and its expected delivery time from your account.
You can order in a number of ways.
Our website allows you to find and order the products you need quickly and easily.
Search for products using the main search bar on our website. If you need help narrowing down your search, refer to this article.
Alternatively, if you know the product's abID or product number, enter this into the 'quick order' dropdown at the top of the page, which will automatically add the product into your basket.
Abcam supports a variety of eProcurement systems for placing orders with hosted or punchout product catalogs.
We ship our products to 143 countries around the world, and in most cases we will ship the ordered products to you directly. However, in some countries, we might need to involve one of our distributing partners.
If you are in one of the countries covered by distributors, go to the Contact us page on our website, and select your country from the drop-down menu at the top of the page. If we ship via distributors to your country, your local distributor’s contact details will be visible. You can then contact your distributor directly to place your order.
Our prices don't include value-added tax (VAT). Unless you have an exemption, you need to pay VAT if you're ordering from the European Union (EU) or the UK.
Some UK organizations, like universities and charitable organizations, are VAT exempt.
We must charge VAT unless your organization is registered as being exempt.
Find out how to obtain quotes and pro-forma invoices below.
A quotation, or quote, is a formal document outlining items, costs, and delivery terms. This can be useful if your organization requires it. Quotes are usually offered automatically when paying for a customized proteomic reagent or an assay project.
If you need a quote, contact us using the 'orders' email address for your region.
.A pro-forma invoice is similar to a quote, but is mainly used if you need to pay before your order is shipped.
If you're in a country where pre-payment is required, you can either pay upfront by credit card or request a pro-forma invoice during the online checkout process.
Scale up your project with the same product quality and customer support you expect from standard catalog products.
Yes: many of our antibodies, reagents, ELISA and other assay kits can be ordered in bulk.
Contact your regional sales team to discuss your needs by clicking on one of the below links, and we'll work quickly to offer you a quote based on your requirements.