Ambient shipping for antibodies
A recent update to the shipping conditions of a portion of our catalog means some products will now be delivered at ambient temperature instead of chilled. This marks the beginning of our shift toward more sustainable packaging solutions, with ambient deliveries using eco-friendly materials such as recyclable cardboard instead of polystyrene.
This won't compromise quality; extensive stability testing confirmed that our products are suitable for shipment under ambient conditions and maintain expected quality.
The initial change will impact the shipping temperature for a selection of antibodies in the standard formulation, with the plan to gradually assess other primary recombinant antibodies in our portfolio at different temperatures to determine which additional antibodies can be shipped at ambient temperature.
What you need to know
- Ambient shipments come with a flyer explaining the below.
- No ice will be included in ambient shipments, but mixed orders (ambient and cold-chain items) will still arrive with ice packs to protect temperature-sensitive products.
- Warranty coverage remains fully valid, aligned with our validated shipping method.
- All products must be stored as per the datasheet instructions upon receipt.
Your account manager or our Scientific Support team will be happy to help with any further queries. You can also visit our FAQ page for more information.