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To whom it may concern: I'm inquiring about the availability of two products - Anti-EYA2 antibody (ab95875) and Anti-EYA2 antibody (ab54713). Also, I would like to ask if either of these antibodies can cross-react with mouse EYA2. If so, I am wondering if it is possible for you to send us a sample of one of these products. We have recently purchased a similar antibody from a competitor company but it proved to be poorly functional and of lower quality. If your product works well in our hands we would certainly look to purchase large quantities for future studies. Furthermore, we are willing to cover any costs of shipping & handling if you can offer a small sample of this product (~10ug). Best,
Asked on Nov 25 2011
Thank you for contacting us. Because we carry over 70,000 products, it isn't feasible for us to keep small sample sizes of our products. We are happy to reassure our customers that all of our products are covered by our Abpromise, which guarantees that the product will work in the applications and species specified on the datasheet, or we will offer a replacement, credit, or refund within 6 months of purchase. To our knowledge, ab54713 and ab95875 have not been tested in mouse. The immunogen for ab54713 shows a homology of 89% to mouse whereas the immunogen for ab95875 shows a slightly lower homology of 80%. We generally expect cross-reactivity from 85% homology. Therefore, I can offer a discount off a future purchase if you buy ab54713 now, test it in mouse and submit feedback to us in the form of an Abreview. It doesn’t matter whether the Abreview is positive or negative, we would just really like to receive your feedback. The discount would be to the value of 1 free primary antibody. If you are interested in this offer, please follow these steps: 1. Reply to this e-mail to let me know that you would like to proceed and test ab54713 in mouse. I will then send a discount code. This code must be issued before purchasing ab54713 so please wait for my reply before ordering. 2. Purchase ab54713 either by phone, fax, or online (www.abcam.com). 3. Test it in mouse. 4. Let us know the results, positive or negative, using our Abreview system (this will take about 10 minutes and images are great if you have them!). To find out how to submit an Abreview, please visit: https://www.abcam.com/abreviews. 5. After the review is submitted to us, the discount code becomes active. Simply place your new order by phone, fax, or on the web and mention the discount code. The discount can be redeemed for any primary antibody ordered and the discount code is valid for 4 months after issue. We are always pleased to obtain feedback about our products and any information is greatly appreciated! Even if ab54713 turns out to be unsuitable for mouse, you will still receive the discount on your next purchase after your Abreview has been submitted. Please let me know if you have any questions about this offer and I would be happy to help you further. The Terms and Conditions of this offer can be found at: www.abcam.com/collaborationdiscount.
Answered on Nov 25 2011