Question (57135) | F-actin Staining Kit - Red Fluorescence - Cytopainter (ab112127)

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Question

Thank you for the reply.

You sent us the kit withthe older version of the protocol.
So we already added 1 ml methanol according to the protocol.

Can you replace it to new one?

I am looking forward to hearing from you.
Thank you.

Answer

Thank you for your reply and I am sorry about the confusion over the component list and the protocol.

As you have added the Methanol to the already reconstituted Component A, I would be happy to send you a new kit, as I am sure if the Component A of the kit you already have is viable. To be able to send you the new kit, would you please be able to provide me with either the Abcam order number, or the PO number that was used to purchase the antibody? Once I receive that information, I will be happy to get you a replacement kit as soon as I can.

I look forward to your reply.

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