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2nd: 1/5000, 1/7000 high background
sees precipitate at bottom
trying right now same primary with other secondary
suggested to try no-primary crtl to check if problem comes from primary or secondary Ab
Asked on May 23 2012
According to our records, ab6721 or ab109444 was proving difficult to use in WBand we were in contact in order to help resolve the issue.
Looking at our correspondence, it appears that we are awaiting more details in order to help us better understand the difficulties experienced.
As we discussed over the phone, trying a no-primary control (with secondary antibody only) would be another way to check if the problem comes from the primary or secondary antibody.
Please let me know if thisproblem hasbeenresolved. If not, please let me know as well, so that we can resolve it in a different way (e.g. replacement, credit or refund).
If the requested information has already been sent, it appears that it did not reach our Scientific Support team and we apologize for this inconvenience. In this case we would like to ask for the information again so that we can reach a resolution.
If the issue has already been settled, please let us know so that we can be assured that the problem has been solved to your satisfaction and update our records.
Iwish you the best of luck with your research and look forward to a reply.
Answered on May 23 2012