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Thank you and I appreciate you taking some care over this.
Obviously, if you look at our account, you will see we use a huge amount of this. A substantial change in titre would make this very expensive indeed and we would need some form of recompense to make up for the reduced amount of antibody.
Asked on May 28 2012
Thank you very for your cooperation in this case. I apologize for being late as our collaborator lab was unable to get back to me in time.
At Abcam we have a strict ethical policies, we care about animals and always track if our collaborator labs are fulfilling the same ethical terms and conditions. This was the reason why the product was changed from Ascites to tissue culture supernatant. Indeed, the titters of ascites were higher for this mab (as well as for many others, this is typical), but the titters of the bioreactor supernatants are also high, in full accordance with specifications.
We acknowledge the inconvenience this may have caused which is totally due to nature of antibody production. We are happy to provide 5% discount in your next purchase or free shipping as a goodwill gesture discount. Could you please contact me for the code?
I hope this information is never the less helpful to you. Should you have any question please do not hesitate to contact me.
Answered on May 28 2012