Question (15059) | Anti-Hsc70 antibody (ab1427)

Go to datasheet (ab1427)

Question

Customer is using this antibody in WB with recombinant protein but is not seeing a signal. The primary was used at 1-10 ug/ml and the signal detected was extremely weak. Lot# 132030.

Answer

Thank you for your phone call and I'm sorry to hear that you are experiencing difficulty with ab1427. We have not received any other complaints regarding this antibody and it may be that the vial you received was damaged. I would be happy to send you a free of charge replacement vial or can have a credit note or refund issued to you. Please let me know how you would like to proceed and I look forward to hearing from you.

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