Question (25997) | Human VEGF ELISA Kit (ab100663)

Go to datasheet (ab100663)

Question

I ordered this kit and instead of receiving "Item D, 5X Sample Diluent", I received 2 vials of "1X Assay Diluent A, Item D."

Answer

I sincerely apologize for the mix-up with the kit you had ordered.  I've put through a free of charge replacement of the Item D, 5X sample diluent.  We will ship this out to you once we receive the vial from the supplying lab. Should you still be experiencing difficulties, or if you have any further questions, please do not hesitate to let us know. I wish you the best of luck with your research and again I appreciate your patience with this!  

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