The datasheets that were delivered with our antibodies specify storage (4C) that is different from the online datasheet instructions. The antibodies are losing activity and we suspect incorrect storage.
Asked on Dec 15 2011
Thank you for bringing this to our attention. Can you please send the order numbers for each antibody that has discrepancy between the delivered datasheet and the online datasheet? Please also send a brief description of the issues you are having, if any, with each antibody.
Answered on Dec 15 2011