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Hello, Our lab is interested in purchasing your anti-JunD antibody (ab28837), but I am just curious about what your guarantee policy is. We have had some trouble in the past with JunD antibodies from other companies, and were wondering if there is a money-back, or credit reimbursement if this antibody does not work. Thanks very much for your time,
Asked on Sep 12 2011
Thank you for contacting us. All our product are covered by Abpromise guarantee which states we replace or fully refund products not performing as stated on the datasheet when reported within 6 months of delivery. Please click the following link for full terms and conditions for Abpromise https://www.abcam.com/index.html?pageconfig=abpromise I hope this information is helpful to you. Please do not hesitate to contact us if you need any more advice or information.
Answered on Sep 12 2011