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Thank you again for your quick reply and the antibody information on Cx3Cr1. We would like to replace anti-human Cx3Cr1 (ab8021) with ab8020, which you proposed.
for anti-human TLR4 (ab22048) and anti-human TLR2 (ab9100) we would like a refund.
And regarding the other two abs, we would like to replace them with Anti-MCP1 (ab73680) and anti-Cx3Cr1 (ab8020).
If you need further information, please let me know!
Best regards and enjoy the weekend,
Asked on Feb 17 2012
Thank you for your reply and for confirming that information.
I'm processing the refunds and replacements now. I think I've found your order for ab22048, ab9100, and ab8021, but I am having some trouble finding the order for ab9669. Were these ordered through our distributor in the Netherlands, Bio-Connect? If so, could you plrease forward me your shipping address and your Bio-Connect customer or account number, to make sure the refunds and replacements reach you.
For the MCP1 antibody, is it possible that you currently have a different antibody other than ab9669? Our records only show one order of ab9669 shipped to the Netherlands and that was placed in 2008. If you could find out the Abcam order number from your contact at Bio-Connect, it would be very helpful.
I am sorry for the delay in processing these, but I just want to make sure you are properly reimbursed. I look forward to hearing from you, and please let me know if you have any questions or further information. I hope you enjoy your weekend as well!
Answered on Feb 17 2012