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Phone call; Customer kindly asked why they do not see any detection antibody in Vial F.
Asked on Mar 10 2011
Thank you for contacting us. Item F detection antibody comes as a very concentrated, small volume liquid. Usually the volume is very small, ~2ul, so it may be difficult to see. This is why we recommend customers spin down the vial before use to ensure no liquid has adhered to the inside cap or sides of the vial. The small volume is also the reason the biotinylated antibody solution is prepared inside the vial and why the customer should not try to pipette the 1-2ul out. I hope this information is helpful to you. Please do not hesitate to contact us if you need any more advice or information.
Answered on Mar 10 2011