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Precipitate in diluent B and shortage of HRP-streptavidin component.
Asked on Mar 22 2012
Thank you for your call today and for letting us know about the trouble with this kit.
As we discussed, I'm sending a free of charge kit which should arrive around Tuesday of next week on the order ***. I have requested that the components are checked for precipitation and shortages.
I apologize again for the problems with this latest kit. Please let me know how this replacement kit works, and let me know if you have any questions or if there is anything else that we can do for you.
Answered on Mar 22 2012