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Thanks for your help however I believe that I will try another company. Can you please arrange a refund for this purchase?
Asked on Nov 28 2012
Thank you very much for your reply, and I am very sorry for all of the trouble with these antibodies.
Your credit note ID is ***
If payment has already been made on the original order and you wish to receive a refund, please ask your purchasing department to contact our accounting department so that we may gather the correct information needed for the refund. To avoid confusion, please ensure your accounts department is aware of how the credit note is being used.
Our accounting department can be contacted by email at email@example.com or by telephone at 888-772-2226. Please refer to the credit note ID in any correspondence with our accounting department.
Please let me know if you have any questions or if there is anything else that we can do for you.
Answered on Nov 28 2012