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Thanks for your call today and for letting us know about the problem with ab6320. As we discussed, I am sending a free of charge vial of ab22035 on the order ***, which I expect to arrive tomorrow. Please keep me updated of the results with this replacement antibody. If you have any images to send, you can just reply to this email and it will go straight to me. This will help us determine how to fix the issue with ab6320. Please let me know if you have any questions or if there is anything else that we can do for you.
Answered on Sep 13 2011