Question (64486) | Anti-PGC1 alpha antibody (ab77210)

Go to datasheet (ab77210)

Question

Recently I purchased some of your antibody.

Rest of antibody was really good ( I upload my data on the review) but PGC1a (ab54481 was really bad.

On the review, it shows only one band around 105kD but mine is really horrible.

I could not even detect any band what I got.

It looks just coomassie stain.

Is there any chance to get a new antibody? If you have same batch of antibody what you have on the review, it would be perfect.

If not, could you send me a different one (Anti-PGC1 alpha antibody (ab77210)

Thanks

Answer

Thank you very much for contacting us and for letting us know about the trouble with ab54481.

I am very sorry to hear that this antibody did not work as expected. Unfortunately we only have the same lot in stock that you have tried. I'll be happy to send a replacement with ab77210. Could you please send me your original order or PO number, and I'll send this to you promptly.

Please let me know if you have any questions or if there is anything else that we can do for you, and I'll be happy to help.

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