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IHC-Fr with mouse skin no staining, antibody worked before (other lot) Ab: 1/100, 1/500, 1/1000 fixed with CLP (PFA-based) for 24 h pos crtl: other antibody (from other company) to same target worked suggestion: fix shorter time
Asked on Nov 29 2011
Thank you for confirming these details and for your cooperation. The details provided enable us to closely monitor the quality of our products. I am sorry this product did not perform as stated on the datasheet and for the inconvenience this has caused. As requested, I have issued a free of charge replacement with the order number xxx. The lot that will come in is GR31623-2, the same that you used before. Unfortunately, this is the only lot we currently have. The estimated delivery date is Monday, December 5th. To check the status of the order please contact our Customer Service team and reference this number. Please note that this free of charge replacement vial is also covered by our Abpromise guarantee. Should you still be experiencing difficulties, or if you have any further questions, please do not hesitate to let us know. I wish you the best of luck with your research.
Answered on Nov 29 2011