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I have attached customer's file.
She tried again following your suggestion but still not satisfied with her results
Please find her data and check the results.
Asked on Mar 14 2012
Thank you for your message and for providing this further information.
I am sorry to hear the suggestions made have not improved the results on this occasion. I appreciate the time you have spent on these experiments and would be pleased to arrange afree of charge replacementor credit note in compensation.
I look forward to hearing from you with details of how you would like to proceed.
Answered on Mar 14 2012