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Thank you for your enquiry. I am sorry you are experiencing problems with this antibody. Below please find the link to the questionnaire we discussed over the phone. Once you have submitted the form to us, we will look at the protocol you used and see if there are any suggestions we can make to improve your results. If we determine that the antibody is not working as stated on the datasheet, and you have purchased it in the last 90 days, we would be happy to replace or refund the antibody for you. The questionnaire can be found at: https://www.abcam.com/index.html?section=elisa&pageconfig=technical&intAbID=13781&mode=questionaire I look forward to receiving your reply.
Answered on Dec 20 2006