Question (45292) | Recombinant Human ALKBH2 protein (ab105622)

Go to datasheet (ab105622)

Question

This ABH2 protein lost activity after being stored at -20C for around 8 months.

Answer

Thank you for your call today and letting us know about the trouble with ab105622.

As we discussed, I'd be happy to give you a 20% discount on another vial of ab105622 or alternatively you can participate in our testing discount program. In this testing program, you would need to submit a review of ab105622 in a functional assay, and in exchange we will give you one free protein on a future order within the next 4 months.

Please let me know which of these options you would like, and I will set it up promptly. Let me know if you have any further questions or if there is anything else that we can do for you.

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