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Inquiry: Hello, I recently ordered the product ab92409 (Recombinant human histone H2B from HeLa cells), and since I didn't find (abcam website) any details about which was the H2B variant cloned, I would like to know if you can send me this information or the amino acid sequence of this protein. Thanks,
Asked on Oct 11 2012
Thank you for your enquiry and for your patience.
As discussed in my previous email, I can confirm that this particular product is sourced externally. I have been in contact with them in order to obtain this information for you, and regrettably they have stated that this information is not available.
It is disappointing we have not received a more satisfactory response for you in this case. We aim to provide as much information as possible to customers. Our sources are excellent and will usually provide us with requested information. However, sometimes the information is confidential or not known and regrettably this means we are unable to obtain this for customers.
I am sincerely sorry there are no more details to send to you and we are not able to provide a more satisfactory answer to your question on this occasion.
Please do not hesitate to let me know if you have any further questions.
Answered on Oct 11 2012