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Dear technical team, Our cusotmer would like to purchase ab102103. He is going to treat ab102103 to cells but the tested applications are FuncS, WB. Is it possible to use this purpose or request discount code for it? Check this for our customer. Thank you. Best regards,
Asked on Oct 19 2011
Thank you for your enquiry. I can confirm we can provide our discount program for previously untested species and appilcations, and also where there is no image available on the datasheet for an application that is already tested. In this case, for the ab102103 IKK alpha protein (Active), this has already been tested in WB and in functional assays, and we already have data on the datasheet. I am sorry this therefore does not qualify for a testing discount on this occasion. I would like to reassure the customer that the tested applications listed on the datasheet, in this case WB and Functional studies, will be covered by our Abpomise guarantee should they encounter any difficulties. The guarantee period is 6 months after purchase. We would still like to encourage the customer to send an Abreview, for which they would obtain Abpoints. We always encourage customers to send their results back to us, whether positive or negative, and we make all product information available to researchers. To find out more about our Abreview system, please see the following webpage: https://www.abcam.com/abreviews I hope this will be helpful to you. If you have any further questions, please do not hesitate to contact us.
Answered on Oct 19 2011