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Hi I understand, so can we try the different antibody ab143181 please.
Asked on Sep 27 2012
Thank you for confirming these details and for your cooperation.
As requested, I have issued a free of charge replacement of alternative ab134181 Anti-ROCK1 antibody [EPR638Y]with the order number #####.
To check the status of the order please contact our Customer Service team and reference this number.
Please note that this free of charge replacement vial is also covered by our Abpromise guarantee. Should you still be experiencing difficulties, or if you have any further questions, please do not hesitate to letme know. I sincerely hope this vial will work in your experiments. If not, please do not hesitate to contact me and I suggest in this case the best way to proceed would be to provide a refund or credit note for the original antibody.
I wish you the best of luck and look forward to hearing from you with the results of the experiments with the new antibody.
Answered on Sep 27 2012