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Thank you for your prompt reply. The level of customer service I have received at abcam is laudable. I must say that no concern was raised when I brought up the issue of a leaky cage with xxxxx. If the new compound proves to be a success, I would be more than willing to provide you with a figure of my experimental design and results (ie glutamate-evoked responses at single spines using local perfusion and focaluncaging of RuBi-glutamate inhippocampal slice) if it would be of any use to you; I suspect that my fellow neuroscientists would find it of tremendous value.
Asked on May 31 2012
Thank you for your very kind reply.
We do try to support our products to the best of our abilities and it is nice to know that it is appreciated. I really do hope you will find the new compound to work well in your experiments and the data you have offered to share would be tremendously valuable.
As I said, the new batch should be with you next week. I'll let you know if thereare any further developments.
Until then, I wish you all the best with your research.
Answered on May 31 2012