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previous batches (from Ascent) worked well
example of lot that did not work well: lot 1328598
tried several recent batches
does not release glutamate as previous batches, maybe 50 % less efficient, but it varies
data are confidential, would liek to be contacted directly
- why was production put on hold during merger?
- are the new lots in stock working correctly
- since merger, those lots are not working properly anymore
Asked on Aug 03 2012
Thank you for contacting us.
The former Ascent lab (now Abcam Biochemicals) got back to me. They are looking into the issue you have encountered and possible explanations. I have asked them to contact you directly, and my colleague said that either he himself or our colleague in Scientific Support at Abcam's xxx office will get in touch with you very soon to resolve the problem.
I wish you all the best and that an explanation can be found quickly.
Please do not hesitate to contact us if you need any more advice or information.
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Answered on Aug 03 2012