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Inquiry: The antibody ab80464 does not work on mouse extracts. Work's okay on human cell extacts. Is a product replacement available?
Asked on Apr 16 2012
Thank you for contacting Abcam regarding ab80464.
I am sorry that you have been experiencing difficulties with this antibody in WB on mouse samples. In order to better understand the problem you are having, can you please provide a detailed summary of your protocol and sample preparation? Also, please provide an order number.
This product is guaranteed for WB in mouse per our Abpromise. I am happy to offer a replacement or credit if the product is not working as stated on the datasheet, within 6 months of purchase.
I look forward to your reply so that I may assist you further. Please do not hesitate to contact me if you have any additional questions.
Answered on Apr 16 2012