Question (44763) | Anti-SLC25A11 antibody (ab80464)

Go to datasheet (ab80464)

Question

The antibody does not work on mouse extracts. Work's okay on human cell extacts. Is a product replacement available?

Answer

According to our records, ab80464 was proving difficult to use in WB and we were in contact in order to help resolve the issue.

Looking at our correspondence, it appears that we are awaiting more details in order to help us better understand the difficulties experienced. If the requested information has already been sent, it appears that it did not reach our Scientific Support team and we apologize for this inconvenience. In this case we would like to ask for the information again so that we can reach a resolution.

If the issue has already been settled, please let us know so that we can be assured that the problem has been solved to your satisfaction and update our records.

We wish you the best of luck with your research and look forward to a reply.

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