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The original antibody and 2 FOCRs have not proved to be successful.
Asked on Aug 14 2012
Thank you for contacting Abcam.
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I am sorry the antibodies you received did not perform as stated on the datasheet. If payment has already been made on the original order and you wish to receive a refund, please ask your purchasing department to contact our accounting department so that we may gather the correct information needed for the refund. To avoid confusion, please ensure your accounts department is aware of how the credit note is being used.
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I hope this experience will not prevent you from purchasing other products from us in the future. Our Scientific Support team is always at your service, should you require further expert advice.
Answered on Aug 14 2012