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I just spoke with FedEx. Due to the fact that the product was delayed in customs, FedEx will not compensate. This is very unfortunate. I need this antibody as a final control for a submitted publication. However, I am not keen on spending more money on a antibody that I have already purchased. How do you suggest I proceed in this matter.
Asked on Jun 25 2012
Thank you very much for your cooperation in this case. I was checking my previous cases and I came across this one.
Could you confirm if you have received an update from Abcam customer service team? I apologize for the delay as this email got missed.
Looking forward to hearing from you soon.
Answered on Jun 25 2012